Environment and Operations

The Environment and Operational Services division is responsible for the delivery of our most public facing services. They are the most visible services within the Borough and are those which our residents feel very passionately about. We are committed to delivering first class services across Enfield to create and maintain an environment where people are proud to live, want to visit, work, and enjoy their leisure time.

We are not only creating a safe, clean and green place but have sustainability and well being at the heart of what we do now and for future generations. The six services within our division are as follows:

Traffic & Transportation: contributes to the Council’s aims to provide ‘good homes in well-connected neighbourhoods’, to ‘sustain strong and healthy communities’, and to ‘build our economy to create a thriving place’. In addition to fulfilling several statutory functions associated with the Council’s role as traffic and highway authority. The Service is currently focused on encouraging active, healthy means of travel by increasing levels of walking and cycling in the borough; reducing the number of people injured on our roads; and effectively managing on-street parking. In addition, the Service helps shape the Council’s transport policy and strategy, working closely with TfL and other external stakeholders; lobbies for improvements to our public transport network; assesses the transport impact of development proposals; and supports the delivery of a wide range of regeneration initiatives.

Highway Services: provides Enfield with the operational capacity to manage a range of asset types including roads, pavements and paths, bridges, culverts and other highway structures, drainage and watercourses, street lighting, trees, verges and shrub beds, playgrounds, signs and street furniture, etc, based on strong asset management principles. These assets fall within a range of Council portfolios including the adopted public highway, parks and housing property.

Parking Services: enforce parking restrictions throughout the borough excluding the A10 and A406 which are TFL roads. Officers that issue Penalty Charge Notices (PCNs) are Civil Enforcement Officers (CEOs) and Enfield currently issues approximately 110k PCNs annually. There are 6 different types of PCNs: CEO issued, CCTV, Bus Lane, Moving Traffic, Vehicle Driven Away, Officer prevented from Serving. Council staff carry out the following functions: Formal appeals, Debt Recovery, Contract Monitoring, Car Park and Street furniture maintenance and finance.

Parks & Street Scene is responsible for the maintenance of 130 parks and open spaces across the borough, play area maintenance, events management, sports pitch and allotment maintenance and management, cemetery operations, golf course management and maintenance, cleansing of all public highway areas, graffiti removal, weed control and fly-tip clearances.

Waste, Fleet & Passenger Transport: provide in house service delivering competitive and cost-effective waste services to over 330,000 residents and over 650 businesses with a team off approximately 130 staff. The Passenger Transport Statutory duty to safely provide Home to School transport for children with SEN - transport over 700 SEN children and 245 vulnerable adults

Regulatory Service & Corporate Health and Safety Team: - The overall aim of the service is to tackle and improve the safety and quality of life and neighbourhoods for our residents and businesses by delivering Environmental Health, Trading Standards, Licensing and Enviro-crime Services. Our services are interesting and wide ranging; from abandoned vehicle investigation to zoo licensing. We have a high level of interaction with the public in our work and work collaboratively to investigate and problem-solve alongside other teams and agencies. We deliver effective and robust enforcement to achieve successful outcomes.

The Corporate Health and Safety Team ensure that our corporate buildings are safe places for the public to visit and our staff to work in, also meeting quality and performance of everything we do regarding health and safety including making sure any contractors we use operate legally and safely.

Overall, it is an especially challenging but exciting division that provides dedicated support to the Borough as we deliver exceptional services. Our staff are passionate and want to make a difference to residents’ lives.  If you have the same passion and a ‘can do’ attitude, we would love to hear from you!

Director of Environment and Operations – Doug Wilkinson MBA MIoD CMgr MCMI